Easy Pickins: Claim a Rough Edge

Easy Pickins is a curated list of small, known rough edges in SkySuite — the kind of thing that’s quick to reproduce and worth a report. You’ll find it at Office › Community › Squawk Box · /office/community/squawk-box: on the “What’s New” tab, it’s the “Easy Pickins” column on the right (below the feed on a phone). Each card names a rough edge, an area tag, and a rough sense of the effort.

An Easy Pickins is an invitation to help, not a task you’re assigned. You claim one, then file your fix — a ticket linked to that pickin — and it’s that ticket that lands you points.

Roger up to claim one

1. Go to Office › Community › Squawk Box, “What’s New” tab.
2. In the “Easy Pickins” column, on an open card, click “🖐 Roger up — I’ll take this”. The pickin becomes yours — your name goes on it so no one doubles up.

Claiming is first come, first served: whoever rogers up first gets it, and a card someone else has claimed is read-only, showing Claimed by {name}. Changed your mind? Click “Release” on a card you claimed to hand it back to the pool for someone else (an admin can release it too).

You can claim one Easy Pickins an hour. There’s a rolling 60-minute cooldown between claims, so no single pilot can lock up the whole list. Releasing a pickin frees it for others but does not reset your own cooldown — you still wait out the hour before your next claim.

File your fix

1. Once a pickin is yours, click “File your fix →” on its card. The Snippet Ticket panel opens, already linked to the pickin, so when it lands your points go to you.
2. Describe what you found (the panel can attach a screenshot — see Filing a Snippet Ticket).
3. Click “Submit ticket”.

You don’t submit any code — you’re reporting a confirmed, reproducible problem. When the ticket you filed is accepted, it earns you 20 Flight Path points, the same as any accepted ticket. Once a linked ticket ships, the Easy Pickins is marked resolved and drops off the list.

Common questions

Is there a limit on how many I can claim? Yes — one per hour. Claims are on a rolling 60-minute cooldown, so you take one pickin, work it, and can claim your next after the hour is up. Releasing a pickin early doesn’t reset that clock.

Do I get points just for claiming? No. Claiming reserves the rough edge for you; the 20 points come from the ticket you open with “File your fix →” being accepted, not from the claim itself.

Someone already claimed the one I wanted. That card is read-only — Claimed by {name} — until they release it. Pick another in the meantime, or check back later if it frees up.